Support
Real humans, fast replies.
Stuck on setup? Missing a backup? Just curious how AI search works? We're here.
Email us
support@phonevault.app — average reply time is under 2 hours during weekdays, under 12 hours on weekends. Every email is read by a real person, not a bot.
Common questions
• How do I install the Android companion? Open the Play Store and search 'Phonevault'. • How long does first backup take? Usually 15–60 minutes depending on photo library size, then incremental from there. • How do I cancel? Settings → Account → Cancel subscription. Your data stays protected until your billing period ends.
Status
Live status at status.phonevault.app. We post real-time updates on any incident affecting backups or restores.